Wallpaper Liquidators Shipping Policies
Thank you for choosing our company for your shipping needs. To ensure a smooth and hassle-free experience, please familiarize yourself with our shipping policies outlined below.
1. Shipping Methods and Options:
We offer several shipping methods to accommodate various delivery needs. Most of our products qualify for our “Free Ground Shipping” with minimum purchase policy so they are shipped for free. There are available options to upgrade to expedited 2-3 Day shipping and overnight shipping. During the checkout process, you will be able to select the shipping method that best suits your requirements.
2. Shipping Rates and Fees:
Our shipping rates are determined based on factors such as package weight, dimensions, destination, and the chosen shipping method. Shipping fees will be calculated and presented to you during the checkout process. Please review the charges before finalizing your order.
3. Processing Time:
We strive to process and ship all orders as quickly as possible. The processing time refers to the duration it takes for our team to prepare your order for shipment. We are a stocking warehouse and most of our products are in stock for immediate shipping. Normally orders are processed and prepared for shipping within 24 to 48 hours of receipt. Orders received before 12 Noon EDT will be shipped same day. Other orders will be shipped within 24 hrs and we do not process orders on Saturday, Sunday or Holidays. Please note that processing time is separate from the shipping transit time.
4. Shipping Transit Time:
Shipping transit time refers to the duration it takes for your package to be delivered after it has been shipped. Ground shipping normally takes 3 to 5 days depending on your location in relation to the shipper warehouse. Our warehouse is centrally located in Tennessee which reduces the shipping time to most destinations. The exact transit time depends on the shipping method selected and the destination. We work with reliable shipping carriers to ensure timely delivery, but please note that unforeseen circumstances or external factors beyond our control may cause delays.
5. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. This tracking number can be used to monitor the progress of your shipment. Visit our website or the carrier’s website and enter the tracking number in the appropriate field to obtain real-time updates on the whereabouts of your package.
6. Shipping Restrictions:
Some products may have specific shipping restrictions due to their nature, size, weight, or legal regulations. Please review the product description or contact our customer support team for any inquiries regarding shipping restrictions. We comply with all applicable laws and regulations related to shipping and cannot ship restricted items to certain locations.
7. International Shipping:
We currently do not sell to countries outside of the United States so there are no International Shipping Policies. We appreciate your understanding in such instances.
8. Shipping Insurance:
To protect your shipment against loss or damage during transit, we offer shipping insurance options. The cost of insurance will be presented to you during the checkout process. We strongly recommend considering insurance for valuable or fragile items. In the unlikely event of any issues with your shipment, please contact our customer support team for assistance.
9. Returns and Exchanges:
For information on returns and exchanges, please refer to our separate Returns Policy document. The Returns Policy outlines the guidelines and procedures to follow if you need to return or exchange a product after it has been shipped.
If you have any further questions or require assistance with your shipment, please do not hesitate to contact our customer support team. We are here to help and ensure your shipping experience is a positive one.
QUESTIONS/COMMENTS/CONCERNS: If you have any questions about the contents of this page, or simply wish to reach us for any other reason, you may do so by following this link: CONTACT US.
Thank you for choosing our services, and we appreciate your business!